Susan Van Epps - Web Designer

Susan Van Epps - Web / User Interface Designer


Hi! I'm Susan, a Digital Marketing Web Developer living in the great metropolis of Elko New Market, Minnesota (population 4,110 and growing). :-) I am currently looking for work within the southern suburbs of the Twin Cities area. My background includes over 17 years of experience in the various fields of web, user interface, interactive design and quality assurance testing. Please see my resume for more information.




HealthPartners screenshot

Employer Academy

Health Care Reform Timeline

Institute for Education and Research

International Development

Health and Well-being / JourneyWell

Plan For Me


HTML5, CSS3 / LESS, Javascript, jQuery, Bootstrap, Grunt, Weblogic, Eclipse IDE, WAVE, JSP, Vaadin, Coda, Adobe CS4, Microsoft Office, Confluence, JIRA, ExtraView, Subversion, FTP, Scrum/Agile, Waterfall


Hired on primarily as a front-end web developer, I also assisted with other roles for various projects on an as-needed basis, including accessibility advisor, user experience designer, business analyst, project manager, quality assurance tester and post-production support.

View Screenshots HealthPartners screenshot HealthPartners screenshot HealthPartners screenshot HealthPartners screenshot HealthPartners screenshot HealthPartners screenshot HealthPartners screenshot HealthPartners screenshot

Best Buy Mobile

BBYM Solutions Accommodations Store screenshot

BBYM Solutions Accommodations Store Authenticated site

BBYM Solutions Rewardzone Silver Accommodations Store no longer active

BBYM Solutions Tablet Store no longer active


HTML, CSS, Javascript, jQuery, Adobe CS4 Photoshop, Dreamweaver; Notepad++, Git, PHP(Smarty), Axure, Balsamiq, Microsoft Office


Originally hired as an HTML developer to modify and create HTML pages based on PSD files and perform cross-browser compatibility testing, I also developed flow diagrams, wireframes, screenshots and HTML prototypes as new user flows were introduced to one of several e-commerce sites selling mobile phones and plans.

View Screenshots Best Buy screenshot Best Buy screenshot Best Buy screenshot Best Buy screenshot Best Buy screenshot Best Buy screenshot Best Buy screenshot

McDew Personal Training

McDew Personal Training screenshot
Website no longer active


Adobe Photoshop, Dreamweaver, Illustrator; HTML, CSS, Javascript, jQuery


The client requested a simple 4-page website to display information and a slideshow of photos to promote his personal trainer services.

View Screenshots McDew Personal Training screenshot McDew Personal Training screenshot McDew Personal Training screenshot


TCTMD screenshot


BEA Weblogic Workshop, HTML, CSS, Javascript, DHTML, JSP, TCL, SQL, CVS, Cygwin, Articulate Presenter; Adobe Photoshop, ImageReady, Dreamweaver, Flash, Illustrator, Acrobat; Microsoft Word, Excel, Powerpoint


May 2005 - November 2007: I helped manage the portal interface hosted on BEA Weblogic Server by edited JSP files and creating skins, skeletons, pages, books, and desktops. Using BEA Workshop I helped develop and implement the user interfaces for new content centers promoted on the website. I created graphics, client eblasts, and weekly enewsletters; assisted in testing and debugging developer code, managed content, ensured browser compatibility, and provided tech support for subscribers. January 2001 - May 2005: I assisted in the design, development and implementation of the website redesigns in 2001, 2003 and 2005 hosted on AOLServer. The number of registered users for the website steadily grew from 9,000 in July 2001 to over 60,000+ in November 2007.

View Screenshots TCTMD screenshot TCTMD screenshot TCTMD screenshot TCTMD screenshot TCTMD screenshot TCTMD screenshot TCTMD screenshot TCTMD screenshot TCTMD screenshot


TLMA screenshot
Development Websites

Flash Version:

HTML Version:


Adobe Dreamweaver, Photoshop, Flash; HTML, CSS, Javascript


TLMA had previously purchased Flash and HTML templates for their website redesign - I assisted with customizing the graphics and menu navigation, browser testing and debugging, and adding content to the website.

View Screenshots TLMA screenshot TLMA screenshot TLMA screenshot TLMA screenshot TLMA screenshot TLMA screenshot


PPD Globalview screenshot

PPD GlobalView: no longer active

PPD Clicks: no longer active

Connexion: no longer active


BEA Workshop, HTML, CSS, Javascript, JSP, CVS, Cygwin, Adobe Photoshop, Dreamweaver


PPD GlobalView is an electronic data capture system developed to conduct global registries and post-market studies for biopharmaceuticals and medical devices. Working with the PPD Marketing team, I assisted with the implementation of the user interface redesign by modifying existing graphics, CSS and HTML code of the website. PPD Clicks is a secure, easy-to-use online tool that provides users with near real-time laboratory data from multiple global central lab facilities. I created high fidelity protoypes for these screens and user flows using Adobe Photoshop, Dreamweaver, CSS and HTML. Connexion is a secure online information management system developed by PPD Global Central Labs and hosted on BEA Weblogic Server. Using BEA Workshop I redesigned the look and feel for several existing modules by edited JSP files and creating/editing skins, skeletons, pages, books, and desktops. I also worked with a team of developers and project managers to design new user interfaces for additional modules.

View Screenshots PPD screenshot PPD screenshot PPD screenshot

Banner Ads

FindLaw, a Thomson Reuters Company

Clicking on a banner ad below will launch the Flash version in a separate window.

Launch Carol W. Most Flash ad
Carol W. Most & Associates P.C.
Launch Amlong Flash ad
The Amlong Firm
Launch Lonergan Flash ad
Lonergan Law Firm, PLLC
Launch Lynnette A. Ensign Flash ad
Law Office of Lynnette A. Ensign, P.A.
Launch ADLI Flash ad
ADLI Law Group P.C.
Launch Benjamin Legal Services Flash ad
Benjamin Legal Services
Launch Rothschild & Ausbrooks Flash ad
Rothschild & Ausbrooks, PLLC
Launch Shapiro Law Firm Flash ad
The Shapiro Law Firm
Launch Leonard Litwin Flash ad
Leonard Litwin at Sheldon Hodes & Associates
Launch Harras Bloom Flash ad
Harras Bloom & Archer
Launch Noah A. Kinigstein Flash ad
Law Office of Noah A. Kinigstein



Susan Van Epps - Digital Marketing Web Developer

Contact Information



Technical Skills

Design/Developer Tools and Methods - HTML5, CSS3 / LESS, Javascript, jQuery, Bootstrap, Grunt, WAVE (Web Accessibility Tool), SEO & Web Analytics, Unbounce, Wordpress, Hotjar, SalesForce, Eloqua, iContact, Litmus, Microsoft Dynamics Marketing, TeamSite, XML, XSLT, PHP/Smarty templates, TCL, SQL, JSP, ASP, VBScript, ActionScript, Adobe Creative Suite (Dreamweaver, Photoshop, Illustrator, Acrobat, Flash); Microsoft Office, Notepad++, Winmerge, Coda, Axure, Balsamiq, IBM RAD, Weblogic, Eclipse IDE, Vaadin, SQL Developer, Confluence, Rally, JIRA, ExtraView, Selenium, CVS, Git, Subversion, FTP, Scrum/Agile, Waterfall

Programming Languages - HTML, CSS, Javascript, jQuery, ActionScript 2.0, XML, XSLT, PHP, DHTML, TCL, SQL, JSP, ASP, VBScript

Operating Systems - Windows, Mac, UNIX

Professional Experience

Self-Employed [February 2015 - current]
eBay Seller, United States

  • Market and manage two successful eBay seller accounts. Created searchable content utilizing SEO best practices. Format listing descriptions using HTML markup.
  • Solely responsible for all bookkeeping, public relations, purchasing and marketing. Perform all packaging and shipping duties. Provide customer service by responding to client inquiries and maintaining excellent feedback rating.
  • Tools/Methods: Microsoft Office, Notepad++, Adobe Photoshop, WYSIWYG HTML Editor

Email Marketing Consultant [June 2016 - July 2016]
(Contractor through The Creative Group - Client Name Hidden), Edina, MN

  • Created new and modified existing responsive HTML email templates compatible with Microsoft Dynamics Marketing online tool.
  • Thoroughly tested email templates across various browsers, email clients, mobile and desktop devices, and operating systems using a testing suite including Litmus and actual devices.
  • Documented best practices and new template creation steps specific to MDM online tool. Provided knowledge transfer and training sessions with Marketing team members.
  • Tools: Microsoft Dynamics Marketing, HTML, CSS, Litmus, Office 365, Adobe Dreamweaver, Notepad++, Winmerge

Digital Marketing Specialist [July 2015 - June 2016]
Entrust Datacard, Shakopee, MN

  • Created lead gen landing pages, assisted with email marketing campaign setup and provided bi-monthly analytics reports.
  • Utilized A/B testing and heatmap analysis to improve conversion rate of landing page and website visitors.
  • Set up connections between Eloqua and SalesForce, and provided technical support for Inbound Sales reps managing leads queue.
  • Led QA testing initiative for website refresh of corporate site - including browser and mobile device testing, creating use case and test scenarios, and performing end-to-end testing.
  • Tools/Methods: Wordpress, Unbounce, Hotjar, Google Analytics, SEO, Salesforce, Eloqua, iContact, TeamSite, Adobe Creative Suite, Microsoft Office

Front-end Developer [December 2012 - January 2015]
Front-end Developer [October 2011 - December 2012]
(Contractor through Horizontal Integration)
HealthPartners, Bloomington, MN

  • Collaborated with Product Owners, Business Analysts, Java Developers and UX Designers in Scrum teams of 5-10 members to design new and update existing screens for HealthPartners Public, Member, Employer and Well-being websites and internal applications.
  • Assisted with QA testing and ensured cross-browser compatibility across major browsers including Firefox, IE 7+, Chrome and Safari. Provided accessibility evaluation using WAVE tool.
  • Tools/Methods: HTML5, CSS3 / LESS, Javascript, jQuery, Bootstrap, Grunt, Weblogic, Eclipse IDE, WAVE, JSP, Vaadin, Coda, Adobe CS4, Microsoft Office, Confluence, JIRA, ExtraView, Subversion, FTP, Scrum/Agile, Waterfall.

Interactive Designer [April 2011 - August 2011]

(Contractor through Adecco/Hire Investment), FindLaw, a Thomson Reuters business, Eagan, MN

  • Created storyboards for interactive banner ads using Photoshop, and converted these into Flash elements, which were then displayed on the website.
  • Modified existing PSD files with Adobe Photoshop to create new page layouts for attorney blog sites.
  • Tools: Adobe Flash, Illustrator, Photoshop; ActionScript, HTML, CSS

User Experience Developer [October 2010 - December 2010]

Lead HTML Developer [March 2010 - October 2010]

(Contractor through Sapphire Technologies), Best Buy Mobile, Richfield, MN

  • Managed a 4-person UI team consisting of UI/HTML developers and a copywriter.
  • Planned and produced estimates for UI Team that determined resources required, scheduling, and milestone dates, in conjunction with IT Team deliverables.
  • Developed user experience design deliverables including wireframes, screenshots, mockups and high-fidelity prototypes for multiple websites.
  • Participated in the design and development of new UI functionality and user flows for the Best Buy Mobile White Label websites.
  • Assisted with QA testing and ensured cross-browser compatibility across major browsers including Firefox, IE 7+, Chrome and Safari.
  • Tools/Methods: Adobe Photoshop, Illustrator, Dreamweaver; Microsoft Office, Axure, Balsamiq, HTML, CSS, PHP/Smarty templates, Waterfall, Scrum/Agile.

User Interface Developer [April 2008 - December 2009]

(Contractor through Tail Wind Technologies), Express Scripts Inc., Bloomington, MN

  • Collaborated with Product Engineers, Business Analysts, Java Developers and Usability Analyst to design new and update existing screens for the Compass Call Center application. This process included creating both static PowerPoint mockups and code templates for UI prototypes.
  • Observed and recorded comments of end-users using Compass Call Center application, and attended focus groups and usability testing led by Usability Analyst. Implemented this feedback as enhancements to the Compass UI prototypes during the design and development phases.
  • Provided support for QA Testers during the development and QA phases, and post-production releases of newly designed areas in the Compass application, including thorough testing of the user interface.
  • Tools/Methods: Adobe Photoshop, Microsoft Office, XML, XSLT, HTML, CSS, Javascript, jQuery, IBM RAD, Eclipse IDE, Waterfall, Scrum/Agile.

Systems Developer [April 2004 - April 2008]

Web Design Specialist [January 2001 - April 2004]

PPD (formerly Clinsights/Eminent Research Systems, Inc.), New Hope, MN

  • Designed and developed user interface to promote traffic of client-sponsored centers on TCTMD website using HTML, CSS, Javascript, and Photoshop. Registered users affiliated with interventional cardiology field increased from 9,000 users in July 2001 to over 60,000 users by November 2007.
  • Edited TCTMD featured content including user-submitted case studies and PowerPoint slide presentations. Prepared PowerPoint slide sets for online publishing by converting to PDF format and using Articulate Presenter to create interactive Flash presentations with sound.
  • Assisted TCTMD Marketing Director with preparation and design of weekly e-newsletter and client-sponsored e-blasts. Developed promotional material for website sponsors including online banner ads, print pieces and CDs.
  • Regularly performed TCTMD user database cleanup for duplicate and expired users.
  • Collaborated with PPD Global Marketing department to implement enhanced user interface for PPD Globalview web-based EDC system.
  • Redesigned Clinsights and Eminent Research Systems corporate websites.
  • Developed Clinsights eRegistry training material including PDF documentation and training CDs.
  • Tools: Adobe Photoshop, Illustrator, Flash, Dreamweaver; HTML, CSS, Javascript, Microsoft Office, TCL, SQL Developer, Articulate Presenter

Training / Education

January 2014 - WebAIM Web Accessibility Training, Utah State University, Logan, UT

June 1999 - B.S. Computer Science and Engineering, The Ohio State University, Columbus, OH


You can email me at, or find me on LinkedIn at